Questionnaire

Help us to help you by filling out our questionnaire below. Your response is important to us and will help us provide a better customer experience.

1. What was your reason for purchasing tyres?


2. Did the new EU tyre labelling information influence your choice of tyres?


3. Where did you hear about Kwik Fit's online tyre sales and booking service?


4. What is the main reason you chose to book and pay for your tyres online?


5. How easy did you find it to book online at kwik-fit.com?


6. When you arrived in Centre was the manager expecting you?


7. If you had not purchased tyres online at kwik-fit.com where would you have made your purchase?


8. Have you bought tyres from Kwik Fit in the last 3 years?


9. Did you compare our prices with other online retailers?


10. Why did you select your chosen brand?


11. How would you rate the level of service you received in Centre?


12. Where did you get your MoT last year?


13. Would you consider coming to Kwik Fit next time your car is due for an MoT or Service?


14. Overall, how would you rate the experience of buying tyres online at Kwik Fit


15. Would you buy tyres online at kwik-fit.com again?


16. Was the work done on your vehicle within the appointment time you chose?


17. Were you satisfied with the timing aspect of your online booking?




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Exclusive Online Pricing

We are committed to offering customers our most competitive prices on tyres and more. Read about our exclusive online pricing.

Locate A Centre

Kwik Fit has over 600 centres across the UK including Northern Ireland, many of which are open 7 days a week for your convenience.

FAQs

We offer a series of FAQs to help you learn more about our services or your vehicle.

Customer Care

Contact our team for help and advice with a new or existing booking. We’ll help direct your enquiry to the appropriate department.